Terms of Use & Privacy Policy

Terms and Conditions of Use for End User at Fasail.com website

In The Name of Allah the Most Gracious, the Most Merciful..

This User Agreement is governed and designed in accordance with the spirit of the laws of the Kingdom of Saudi Arabia and the Gulf Cooperation Council countries as well as the spirit of the general laws governing the electronic commerce process of all countries of the world and is fully subject to the legislation in force in the courts of Saudi Arabia and GCC. This paragraph is an alternative to be used if this User Agreement expires or is terminated for any reason.


Introduction and General Provisions

Welcome to Fasaill.com

The website management provides this document, which acts as a legislation and regulation of the relationship between the end user and the site. The following terms and conditions apply to the terms of use of Fasail.com

The words and expressions in this Agreement shall have the meanings assigned to them as follows:

“Fasail.com” is the entity that includes all its components from the website to the electronic systems. It is privately owned.

“Site” means the website in which the terms and conditions contained in the Agreement, and all the pages, links, tools and features are part of.

“Service provided” defines the services given through the site, and which includes the brokerage service, the selling and purchase of goods and products between sellers and buyers registered on the site and all over the world. On the other hand, the site is not considered an auction, bank or intermediary for storage or transfer of funds and does not provide any similar services. As it is not the owner of the goods and is not responsible for their guarantee, but the responsibility belongs to the sellers of the goods offered.

“Customer” means the entity requesting the service from the “Site” whether that entity is a natural person or a legal person.

“Agreement” means the terms and conditions of the use of the website, which includes all the terms and conditions described to the client, which governs and regulates the use of the customer to the site of Fasail.com.

“Website Ownership” The website, all associated sites, the domain name and all associated names and the trademark of all its affiliates are the property of the authorized trademark owners.


The Client acknowledges and agrees that his use of the Site constitutes a clear and explicit acknowledgment that he will read and understand the terms and conditions of this Agreement and the manner of use of the Site and shall be deemed to be an express acceptance and consent to the terms and conditions of this Agreement and to respond to it in full legal capacity. The Customer’s use of the Site constitutes an express acknowledgment of its commitment to and compliance with all the terms and conditions of the Agreement and all the terms and conditions of the Fasail.com website. It is known to the Customer that in the event of the selection of the Approval Agreement, the terms and conditions of the Agreement shall be valid against the Customer.


The legal conditions to qualify for the website membership

  1. Membership of the site is granted only to those who are of the legal age according to the laws of their country. The site has the right to cancel the account of any member who has not reached the legal age without notice and with the obligation to liquidate his accounts immediately upon closing the account.
  2. No person is entitled to use the site if his membership has been canceled by Fasail.com.
  3. In the event that any user registers as a business, his business is bound by all the terms and conditions set out in this Agreement.
  4. Everyone who uses the Site must abide by all applicable laws governing e-commerce through the Internet.
  5. No customer or organization may use more than one e-mail or mobile number to open more than one account for any reason. The management of the site has the right to freeze and / or cancel the accounts and to cancel all transactions related to the account before closing it without any liability on us.
  6. The Client acknowledges and agrees that, in case of breach of clause (5) above, the Site has the right to cancel any purchase or sale orders or any transactions performed by the Customer. In this case, Customer acknowledges and agrees that no liability is imposed on the Site.
  7. Users and individuals must comply with the commercial contracts concluded with the members.
  8. It is understood and expressly agreed that any customer may not use the service of the website (whether that member is a natural person or a legal person) and carry out the sale or purchase of prohibited, suspicious or stolen products or any products considered to be in violation of the laws and regulations in force in all Countries and any other government entities that have the authority to supervise and monitor local trade services and electronic commerce regulations and provisions. If so, the customer places himself in the responsibility of legal responsibility and acknowledges that he assumes full legal responsibility and acknowledges that no liability is placed on the website and on Fasail.com.
  9. Customer acknowledges that if it is proven that it violates Article (7/1), Fasail.com shall have the right to take all legal measures against it and to demand that it be damaged.


Your account and the terms and registration obligations

Once you apply for membership on the site, the customer is obliged to disclose specific information and choose a secret username and password to use when entering the site. Upon acceptance of the application, you will be considered as a member of the site and you have agreed to:

  1. Be responsible for keeping confidential information about your account and password confidential and identifying the persons allowed to access and use your account on the site.
  2. In the event of any illegal use or any breach of his account, the customer must immediately notify the website of this website.
  3. If Fasail.com does not immediately notify you of any illegal use of the customer’s account, Fasail.com does not hold any liability.
  4. The Site shall not be liable in any way for any loss you may incur directly or indirectly, materially or materially, as a result of disclosure of your username or password.
  5. It is known to the customer that he is responsible for maintaining the use of the site with all seriousness and credibility and is obliged to indemnify the Site from any losses and damages that may be caused to Fasail.com and the Site as a result of any illegal, real or authorized use of your account by you or by any Someone else who has access keys to your account on the site whether to perform services and others using your username and password, either on your own or without authorization.
  6. The Customer acknowledges that all the information that he has disclosed is true, correct, up to date and complete information that reflects and complies with what is required in the registration form on the website.
  7. The name of your commercial electronic store should not contain the word “fasail” or its logo.
  8. The site is committed to dealing with your personal information and contacts with you in strict confidence and the members are provided with your contact information only after the completion of business operations.
  9. You will be obliged to maintain and update the registration data in a timely manner in order to keep it true, correct, complete and complete, and if you disclose incorrect, incorrect, incomplete, incomplete or contravening the User Agreement, Suspend, limit or cancel your membership and your account on the Site, without prejudice to the rights of other Fasail.com website and its legitimate means of recovering its rights.
  10. com has the absolute will at any time to conduct any investigations it deems necessary (directly or through a third party) and requests you to disclose additional information or documents of any size to prove your identity and ownership of your financial instruments.
  11. In the event that the applicant is a representative of a business or a company, he is obliged to provide all information and documents required, including, but not limited to, his commercial license, any other documents of the Corporation and documents showing the responsibility of any person acting on your behalf.
  12. The Customer acknowledges that it agrees to provide us with any documentation information immediately upon request.
  13. If you fail to comply with any of the foregoing, the management of the site of Fasail.com has the right to suspend or cancel your membership and to block you from the site. We also reserve the right to cancel any unverified and unverified accounts, operations or accounts that have been long past inactive.


Electronic Communications and Promotional Messages

  1. The Client acknowledges and agrees that communication will be made via e-mail, or through the posting of advertisements on the Site, and acknowledges and agrees that all agreements, declarations, data and other communications provided electronically in the same manner as are written are in compliance with legal requirements.
  2. During the period of your membership, the Site will send promotional emails to inform you of any changes, procedures or new promotional activities that may be added to the Site.
  3. You have the right as a user to confirm that you do not wish to receive promotional e-mails. You can cancel receiving such messages by clicking the Do not receive promotional messages option at the bottom of promotions and advertising.


Your Personal Information and Details of the Operations

  1. The Customer acknowledges and agrees to grant Fasil.com a truly unlimited, irrevocable, irrevocable, and free of charge, licensed use of personal information or materials, etc., provided to the Site for the Site posted on the Site through Customer Registration, , Or during the process of displaying and selling the goods, through the forms dedicated to communication and registration, or through any e-mail or any of the communication channels available on the site. This is done In order to operate and promote the site in accordance with the employment agreement and the confidentiality agreement.
  2. The Client agrees and acknowledges that he is the only person responsible for all information he has submitted or published. The role of the website is limited to allowing you to display this information on the website’s pages and through its advertising channels.


You declare and warrant that you:

  1. You are of legal age according to your nationality and country.
  2. That you have the power to bind the institution “if you represent a foundation”.
  3. You are the sole and exclusive legal owner of all materials of any kind and you wish to display them for sale on the Site, and that you have proof that you have the right and authority to trade and display these materials.
  4. You will comply with all applicable local and international laws in this regard, in addition to you abide by all applicable provisions regarding the use of the site.
  5. The information and description of the goods to be published on the site for sale is accurate, accurate, detailed and illustrated.
  6. You are in the privacy policy of the site to maintain the privacy of contact information and communication, you will not disclose the details of information and addresses to contact you including phone numbers, e-mail addresses, e-mail, anywhere on the site, including models and forum and details Item or through any features of the e-mail of the site.
  7. You will not use the information you obtain through the communications necessary to perform any transaction on the Site to complete additional sales off-site or through another site.
  8. You will not collect information about other users, including their email address and other means of communication.
  9. You will not disclose or publish any personal information about users, or use it in any way (in our opinion) that may violate their confidentiality, privacy and applicable laws.



  1. All non-commodity content contained in the Site, including text, graphic designs, logos, button icons, icons, tracks, digital loads, aggregated data and electronic software, is the property and rights reserved to either Fasaill.com or its users. And to the Commissioners and is protected by copyrighted, trademarked and intellectual property rights and laws.


Commercial Brands

  1. Fasail.com and its proprietary logos, logos and other logos on the Website are either registered or unregistered trademarks of Fasail.com or its owners and are protected by the rights and laws of ownership of other international and intellectual trademarks.
  2. Fasail.com Trademarks are not used for off-site products or services in a manner that will affect its value and credibility. All other non-owned trademarks of Fasail.com that appear on the Site are the property of their respective owners, who may or may not be affiliated with, or affiliated with, or sponsored by.


Causing Damage to Fasail.com

  1. Any problems of any kind in violation of this User Agreement must be reported on the Site.
  2. If you believe that your intellectual property rights have been infringed, you should inform the website.
  3. If Section 2 above is proven, Fasail.com may, without prejudice to its interests and consequent rights, remove, block or block a user’s access to the site or remove any content on the Site.
  4. com may also resort to legal technical steps against users who create legal problems or claims of any kind, such as infringement of intellectual property rights of third parties or improper handling of this User Agreement or our contracts.
  5. It is prohibited to display links to other sites outside the site and if it belongs to the product displayed on the site and bears the title display any damages that may result from the entry of viruses or harmful software either to Fasail.com or any of its users.


Confidentiality and Safety

  1. The site shall adopt standards (physical, regulatory and technological) to protect against unauthorized access and preservation of your personal identity information. Knowing that the Internet is not a safe way, your confidential personal information cannot be 100% guaranteed.
  2. The website will provide you with your contact information, mobile and e-mail to the second party, once the transaction is completed, so that the two parties communicate with each other to complete the shipping and payment process.
  3. The site does not control the actions of any third party, such as other web pages linked to this site, or third parties claiming to represent you or represent others. You acknowledge and agree that Fasail.com may use your information to provide you with the services of Fasail.com and to send marketing messages to you. The confidentiality agreement on this Site governs the collection, processing, use and transfer of your personally identifiable information.


Revocation of User Agreement

By using the User Agreement and by regulations and laws, you may immediately and without liability take any action to limit your activity, remove your offers, delete your sales lists, and alert other users about your activities. The Site may also resort to a temporary or permanent suspension, Determine or withdraw your membership or determine or cancel your access to the Site without prejudice to other rights and legitimate means to recover your rights in case:

  1. If the employment agreement is violated
  2. If you do not have access to any of your information,
  3. If Fasail.com decides that your activities may cause you or other users and the Site to Fasail.com to have legal problems.
  4. The user may terminate the activity of the suspended users, since the user who permanently suspended or withdrew his membership may not be able to register or attempt to register on the Site or use the Website in any manner whatsoever, Until he is allowed to resume his activity at Fasail.com. However, if you violate this User Agreement, Fasail.com reserves the right to recover any amounts due to you and any losses and damages caused to it by you, and the Site of Fasail.com has the right to take legal action and resort to the courts of Saudi Arabia or the Gulf States Arab website to file a criminal case against you as deemed appropriate by Fasail.com.
  5. Your violation of this User Agreement does not obligate Fasail.com to waive its right to take appropriate action for such and such other violation.
  6. The buyer should add an evaluation of the seller fairly as soon as the item is received.


Cancellation of membership

Without prejudice to their other rights and legitimate means of recovering their rights, Fasail.com may terminate or terminate your membership and access to the Site at any time without notice and for any reason, without limitation, and may terminate this User Agreement.


Defining Responsibilities

The Site is not responsible for any direct loss or damage arising from your use of the Site. If you are not satisfied with the site or any of its contents, the solution is not to continue using it. Moreover, you agree that any use of the site and its services causes harm to the site, then the site will then resort to the terms and conditions of the user agreement.



You agree to provide security to the Site and to protect against any damage you may suffer from claims, losses, malfunctions, costs and expenses incurred due to your violation of the User Agreement, breach of any law, modification or infringement of third party rights.


Relationship and notifications

None of the terms of the User Agreement indicates a partnership between you and the site of Fasail.com, and you have no power to bind to Fasail.com in any way, and any notices you wish to send to Fasail.com, you must e-mail them, The site responds to the email, but without obligation. You acknowledge and agree that any notices sent to you from the website will be posted on the website or by e-mail you provided during the registration process, which you are supposed to have received within 72 hours of sending.


Transfer of Rights and Obligations

The User agrees and agrees to grant Fasail.com the right to transfer part or all of its rights, benefits, obligations and responsibilities to third parties working with it, without the need to return to you, in accordance with the provisions of the User Agreement, and Fasail.com is committed to notify you of such transfers, You may not transfer your benefits, rights and obligations to a third party without prior written permission from Fasail.com, under the terms and conditions of the User Agreement.


General Information

If any provision of this User Agreement is invalid or void or for any reason no longer applicable, such paragraph shall not invalidate the rest of the provisions of the Agreement. This Agreement (which may be amended from time to time in accordance with its terms) sets out all the guidelines for understanding and agreement between you and the Site of Fasail.com taking into account the following:

  1. No person who is not a party to this User Agreement shall have the right to impose any terms or conditions therein.
  2. If the User Agreement is translated into any other language, whether on the Site or in other ways, the Arabic text remains the prevailing one.



Privacy Policy at Fasail.com website


Our Privacy Policy means that we collect, store, use and protect your personal information and it is important that you familiarize yourself with this privacy policy. Personal information refers to information that is related to a particular person and is used to identify it.

We do not take any anonymous information into consideration because it does not constitute personal information, but we collect personally identifiable information from those who wish to use the website or associated web pages, including but not limited to your sale and purchase of goods, or by telephone or e-mail that is made with our User Support Center team. Once you have provided us with your personal information, you have authorized us to process this information in accordance with the Terms and Conditions (Privacy Policy).

We may modify the Privacy Policy at any time by posting this amendment by posting the modified version on the Site. The modified version of the Privacy Policy shall be effective from the date of publication. Following publication, your continued use of the Site constitutes your acceptance of the terms and conditions contained in the modified version of our treatment process and our handling of your personal information that you have provided to us.

We hope that you will periodically review the site for any changes to the Privacy Policy.


Our Privacy Policy covers:

  • Collection of your personal information
  • Use of your personal information
  • Your use of your personal information and other users’ information
  • Use, access, browsing and modification of your personal information
  • Third Party Links
  • Cookies
  • No-for misleading or deceptive emails
  • Protection of your personal information
  • How can you contact us to inquire about (Privacy Policy)


Collection of your personal information

As part of the registration or use of the Site, you will be required to provide us with specific personal information such as your name, shipping address, e-mail, telephone number and other similar information and some additional information about you such as your birthdate or any specific information about your identity. In addition to documents of your identity, we may need you to provide us with a valid proof of identity (eg a copy of your passport, visa, residence permit, national ID and / or driver’s license).

We may also need to collect certain financial information from you, such as your credit card and / or bank account details. We can also ask you for information about your business and copies of the commercial registration in force.

You must enter this financial information in the “My Account” section of the site. We will use this information for billing purposes and completing your requests. When you register on the Site, you should not publish any personal information (including any financial information) on any part of the Site except for the “Account Management” section, thereby protecting you from fraudulent or identity theft. Sharing any of your personal information on any part of the Site except for “My Account” may result in termination of your use of the Site.

Information about your operations and activities will be collected on the site whether it is buying or selling goods. Please note that we may use your IP address, Internet service provider, or ISP, to analyze your activities and improve site management.

We may collect additional information about your computer (for example browser type) and browsing information (for example the pages you visit on the site) as well as the number of times you use the site.

Finally, we may collect additional information from you in other ways not specifically described here. For example, we may collect information related to your communication with the customer support team or through your answer to the questionnaires. We may also collect assessments and other comments about your use of the site. When we collect personal information for statistical purposes, the names of the information owners must be anonymous.


Use of your personal information

We use your personal information to provide services and support from the customer team, to measure and improve the level of our services, to prevent illegal activities, to implement the Terms of Use agreement (“Usage Agreement”), to solve problems, to collect fees and to provide promotional e-mails, With third parties, for example, we may share some of your personal information with banks or authorize credit cards to process and document services or with third parties for the purpose of verifying fraud.

While we are committed to preserving your confidentiality, we may need to disclose your personal information to law enforcement agencies, government agencies, or third parties. We are obliged to do so by court or other legal authorities to be bound by the provisions of the law or we believe that disclosing your personal information may protect From bodily harm or financial loss, to report suspicious activity or to investigate the possibility of violating the terms and conditions of the User Agreement and any agreements or to protect the rights, property or integrity of the liquid or our users or third parties.

We may share your personal information with our group of other companies for the purposes described in this Privacy Policy. The contact information will be the personal information you provided to us at the time of registration and should always be kept up-to-date.

Information about the products you buy, sell, or auction will be displayed on the site. This information can include details about your user ID, ratings, and comments associated with your use of the site.

We do not sell or rent any of your personal information to a third party within our normal business scope and we will only share your personal information as described in this Privacy Policy.


Promotional messages

Once you sign in or use the Site, you have given us a clear mandate to receive promotional emails about our services, as well as emails about new changes and features on the Site. If you do not wish to receive such messages, simply choose the link to stop sending these messages to your mailing address Available at the bottom of any of these emails or go to the “My Account” section of the website.

In addition, we use your feedback on the site for marketing purposes and by submitting these comments you agree to use these notes for marketing purposes.


Your use of your personal information and other users’ information

Members may need to share personal information (including financial information) with each other in order to complete on-site operations. You must at all times respect the confidentiality of other members of the Site.

We do not guarantee the confidentiality of your information when you share it with members of other sites, so you should request information about the privacy policy of these sites before you provide them with any personal information.

This privacy policy does not cover your disclosure of your personal information to a member of another site.

You agree that you will not use personal information that you receive from the Site from any member of another site in accordance with the laws of this document.

You acknowledge and agree that you must use personal information you receive from users to other sites in accordance with applicable laws.


Use, access, browsing and modification of your personal information

You can access and review your personal information through the My Account page. If your personal information is changed in any way or given incorrect information on the site, you must update or correct it immediately, either by displaying it on My Account or by contacting our Customer Service team. .

Please note that we will retain your personal information during and after you use the Site as required by law to overcome technical barriers, to prevent fraud, to assist in any legal investigation and to take any other action required by law.


Third Party Links

The site may contain links from other websites. Please be aware that we are not responsible for the privacy level used in these other sites. We encourage you, when you move from our site to any other site, that you read their privacy statements if you intend to give them your information. Our Privacy Policy applies only to the personal information we have collected on our site.



Like many websites, our site uses cookies, small computer files that are installed on the hard part of your computer. When you go to visit certain Web pages on the site, the registry recognizes your browser through a unique and random number.

The cookies we use do not disclose any of your personal information. These cookies help us improve your performance on the site and help us understand which parts of the site are most frequently used. You are free to delete the cookies if you have Browser and does not affect your use of the site.


We say No to misleading or deceptive emails

We do not tolerate unsolicited emails, if you wish to report such spam or e-mail fraud, please send an email to spoof@fasail.com.

You may not use our communication tools to send spam or send content that violates our User Agreement. We automatically check the messages and may resort to manual filtering to see if there are unwanted messages, viruses, malicious attacks, or other suspicious or illegal activities.


Protection of your personal information

When you provide us with your personal information, you have agreed to transfer this information outside of our site when necessary. We take all precautions to safeguard your information by not accessing, using or disclosing it in an unauthorized manner.

All personal information is encrypted, and in any case the Internet is unsafe and we do not guarantee the confidentiality of your personal information in case of any security breach.

The username and password must be entered each time you log in to your account or do any transactions on the site.

The password must be chosen carefully with numbers, letters and special characters. Do not share your username and password with anyone.

If you have any doubt about your username and password, please contact our customer service team and change your password by logging into the My Account section.


How to contact us to inquire about our Privacy Policy

If you have questions or concerns about our collection and use of your personal information, please contact our customer service team.


Approval with the Selling Policy of the Site

Once registered on the site, all sellers are considered in approval with, and are abide by the mechanism and policy and terms of sale on the site and contained in this document



Policy of Commodities Prohibited to Display or Circulate at Fasail.com website


Goods and information that are prohibited during your use of the Site

No user has the right to offer any goods that are not permitted to be traded, acquired, or advertised in the markets of Saudi Arabia, the GCC or Arab countries. As well as for other countries, depending on the country and place of residence and nationality of the seller or the buyer and the state they belong to.

As well as regulations issued by the Ministry of Commerce and Industry and the Customs Department and the Ministry of Interior in the Kingdom of Saudi Arabia or the GCC countries or Arab countries or other countries. As well as the ministries concerned. That includes, but is not limited to:

  1. Drugs and preparations not licensed by the Ministry of Health
  2. Explosives and firearms
  3. Animals, wild animals, birds or their organs
  4. Alcoholic beverages, tobacco of all kinds and narcotic drugs
  5. Pirated and non-genuine programs and discs
  6. Pornographic videos and any programs related to pornography
  7. Materials that are not legally regulated
  8. Food products of an illegal animal origin
  9. National Historic Records and Documents
  10. Bonds include shares, instruments, customs bonds or any financial instruments
  11. Pieces of art that is forbidden to be exported abroad
  12. Archaeological artifacts and artistic treasures as provided for in the laws.
  13. Any counterfeit, non-genuine, damaged, forged, invalid, or used goods that may harm other users of a site in their interests and health.
  14. Hazardous or flammable fluids and chemical and gaseous substances
  15. Any goods that have been declared officially or unofficially not to allow their sale, import or use by any concerned governmental entity in the Kingdom of Saudi Arabia or the Gulf Cooperation Council states, either before or after its offer on the site. The site has the right not to allow its display, even if it is on the Seller’s responsibility.
  16. Products that promote racism or disdain any of the heavenly religions
  17. Products that may contain political insults or are used for political purposes


Approval with the Selling Policy of the Site

Once registered on the site, all sellers are considered in approval with, and are abide by the mechanism and policy and terms of sale on the site and contained in this document



Policy of Secure Payment Systems available via Fasail.com website


Fasil.com offers many electronic payment methods that are easy to use and fully secure in every transaction.

Using the payment systems available on Fasail.com website for secure payment

  1. The Seller shall inform the Site Manager accordingly of any unsuccessful sale for any reason, and the Site shall cancel the commission calculated on the product.
  2. You acknowledge and agree that Fasail.com will notify you of any modification to the User Agreement. Under these amendments, your obligations may be changed in accordance with any modifications to the Terms of Use.
  3. The Client acknowledges and agrees that Fasai.com has absolutely no obligation to make any fundamental or consequential modifications to this Agreement without the prior consent of you, at any time and with immediate effect on the site.
  4. It is known to the customer that the site is not considered an auction or a bank and does not provide similar services. It is not the owner of the goods nor is it responsible for guaranteeing them. Rather, it is an electronic intermediary among the registered sellers and buyers.
  5. Membership on the site is free. The site is entitled to charge fees for the conclusion of transactions on the sellers when the sale of their goods through the site, and it is known that there are optional advertising fees in case of request and use to promote the goods on the site.
  6. The Seller shall have the right to cancel or redeem the value of any commissions charged or deducted for transactions not completed.
  7. Before submitting any item for sale through the site, you should review the details of the specific fees that will be charged to your operations.
  8. The site has the right to make adjustments to the transaction fees as it deems appropriate. Any amendment will be announced through your e-mail. The amendments may be temporary or continuous, on fees or details of shipping services, and you shall comply with that.



Policy of Prohibited Activities at Fasail.com website

No user shall be entitled to perform any activities on the site that is prohibited by the law of the Kingdom of Saudi Arabia or the States of the Gulf Cooperation Council or all Arab countries. As well as for other countries, according to the country and place of residence and nationality of the seller or the buyer and the state belonging to it. That shall include, but not limited to, the following:


Prohibits when you display the goods on the site

  1. Display of counterfeit goods for international or locally registered brands
  2. Display of stolen or unrecognized goods or have no official sale license
  3. Disseminating inappropriate information, content, or news within customary customs and traditions
  4. Broadcast of information (according to our assessment) that is false, fraudulent, inaccurate, misleading, defamatory, slanderous, intimidating or harassing
  5. Posting of comments, questions or answers that are not genuine in nature, including, but not limited to, racist comments, the use of defamatory language, abuse of another user, insulting other cultures or making other derogatory comments.
  6. The inclusion of information or goods that infringe the intellectual property rights of a third party and other property or the right of confidentiality.
  7. Publish of dirty or obscene information, which includes but is not limited to pornographic information and any information (we deem inappropriate).
  8. Disseminating information (in our opinion) that carries a critical political opinion or content that is detrimental to the public or national interest.
  9. Publish of any information, content or inclusion of goods that are (in our opinion) transitive to the culture, religion or local traditions.
  10. Broadcasting of information or contents or inserting goods (in our opinion) that may not be in compliance with the law.
  11. The dissemination of information or contents or the inclusion of goods (in our view) may threaten national security.
  12. Publish of information, content, or inclusion of goods (in our opinion) that contain or encourage gambling.
  13. Use provocative or inappropriate words when displaying goods for sale by using these words in product names or titles, in order to draw attention or direct members to your goods.
  14. The fabrication of a false claim at the website or causing total or partial loss of the services of the operators or any other suppliers.
  15. Carry out any work that make us liable or may (in our view) imposes enormous and unjustified burdens on our infrastructure and operational policy.
  16. Intervention or attempt to interfere to influence the functioning of the site.
  17. Attempting to hijack another user’s account or perform any fraud on the site or user accounts and their other domains.
  18. Export or re-export of any tools belonging to the Site, except as provided in the laws governing export in any of the legislations in force in such matters.
  19. Reproduction, modification or distribution of any content on the Site or infringement of copyright or trademark in any form.
  20. Violation of any laws, provisions, regulations, guidelines, third party rights or contracts.
  21. Damage to Fasail.com through the use of shipping services provided by Fasail.com, or other properties or contracts or terms and conditions of Fasail.com, that is posted on the Website between time and time


Prohibited Actions


  • Not paying for goods you have purchased, unless the seller has changed the specifications of the goods or there has been an update after you have ordered the purchase.
  • Non delivery of a commodity purchased from you as long as the buyer is in compliance with the stated terms.
  • Trying to complete off-site transactions for goods offered on-site or offered for sale on the site without registering them as a successful transaction, regardless of the method of delivery and payment.
  • Use of communications resulting from purchases or sales on the Site, for the execution of sales transactions on other goods, directly or indirectly, from other sites via e-mail or other means of communication.
  • Claim that the sale of the goods, at a time that sees the site Fosail.com in its view that it was successfully in accordance with the user agreement and the provisions of the site.
  • Tampering or attempting to tamper with the site in any manner including the prices of any goods or services on the site either on your own or with the assistance of another party or user
  • Dodging and manipulating the structure of the site fees and the billing process, or the fees owned by Fasail.com
  • Doing anything that violates the systems of keeping the confidential information and site data, disclosing or using any data or information for any reasons or actions other than those related to this website, and transferring your account on the website and user name to another party without informing the site’s management and approving this procedure.
  • Transfer of your account in the Site and User Name to another party without notifying the Site Administration and its consent to such action
  • Distribution or advertising of illegal or large volume connections, or a hierarchy of messages.
  • Distributing of any harmful software such as viruses, Trojans, time bombs, or similar software or technologies that may damage the site, or the interests and property of the users of the site.


Approval with the Selling Policy of the Site

Once registered on the site, all sellers are considered in approval with, and are abide by the mechanism and policy and terms of sale on the site and contained in this document



Warranty & Return Policy of Products after Being Sold at Fasail.com website


Fasail.com website is an intermediary between the seller and the buyer and not the owner of the products displayed for sale through it. The site always seeks to make the exchange of goods safe and smooth. However, the site does not provide a guarantee on the products sold through it.

The guarantee of products displayed on the site belongs to the original owners who are the vendors, exhibitors and suppliers, each according to its terms and policies.

Therefore, it is recommended that the buyer, and before the completion of the purchase, should communicate directly with the seller, and to review his the terms of sale and warranty of the products to be bought without responsibility on our site.

For our part, we periodically review the accounts of vendors, suppliers and exhibitors, and suspend the account of any of them who we find conclusive evidence against of intention to sell goods that do not conform to our terms of sale, that is contained in the document governing that.


Limitation of Liability of Fasail.com

  1. The site is simply a medium and channel for communication, where users can meet and interact with each other in order to buy and sell goods
  2. Fasail.com cannot be a party to any transaction and is not bound in any way on behalf of any of the seller or purchaser who is using the site.
  3. Fasail.com does not guarantee that the buyer or seller will complete the transaction or accept the seller’s return or refund.
  4. The Customer acknowledges and agrees that Fasail.com will not hold any liability to users for the content, verbs, reactions, goods or information they display
  5. Fasail.com is not responsible for the non-compliance or conclusion of a contract between users, nor is it responsible for the transfer of legal ownership of any goods from Seller to Buyer, as the contract for the sale of any goods will be bilaterally between the seller and the buyer. Fasail.com does not have the right, authority or interest in any goods at any time, nor shall lie on us any liability or claim in respect of those goods for which a contract was made between the seller and the buyer.
  6. The Site is not responsible for any unsatisfactory or delayed performance by either party or for any loss, malfunction or delay due to goods unavailable or delayed delivery.
  7. The site is not required to solve any dispute between users.
  8. Fasail.com does not control or guarantee the quality, security or legality of any advertised merchandise, nor does it control the veracity of users regarding the content of the goods or what they include in the description of their goods, nor control the ability of sellers to market their goods, nor control the buyer’s payment of the goods .
  9. Fasail.com does not guarantee the quality, value or marketability of the products. It is the responsibility of the seller and buyer to check all goods before selling them.
  10. Fasaill.com is not a supplier or manufacturer of any kind of goods sold or purchased on the site and not its owner.
  11. Fasail.com does not represent or guarantee the user’s specifications in terms of their legitimacy, credibility or identity.
  12. The site is not responsible for the safety level of any electronic link outside the site, even if if some link was placed on the site for the purpose of displaying goods on the pages of a third party, and the site does not guarantee the absence of viruses or any destructive means, and that the client acknowledges and agrees that Fasail.com is not responsible for the content contained in such links on the site.
  13. Users must agree on the terms, terms and conditions of delivery and payment between them. Fasail.com does not accept any responsibility for these arrangements and Fasail.com only offers optional shipping and payment services.
  14. Fasail.com does not assume any claims arising from errors or omissions received by third parties.
  15. Fasail.com excludes from its terms and conditions any financial losses and any special damages arising out of your misuse or inability to use the website, and Fasail.com does not assume any liabilities or claims in such cases.
  16. Customer acknowledges and agrees that Fasail.com shall indemnify any of its officers in respect of any claim, dispute, costs, damages, liability, and any direct loss to any party arising out of an act done by the users of the site, and the Client waives irrevocable irrevocability In accordance with the laws in force for any claim in this regard.


Post-Sale Evaluations

Fasail.com encourages buyers on the site to give their assessment of sellers and products after each sale is completed. This will help all users to identify good sellers and we will display your feedback with the user’s identity on the site.

It is good for the buyer to add an evaluation of the seller fairly as soon as the item is received.

You agree not to post information that contains racist attacks, curtail cultural value, and any sarcastic comments, nor to post back information to promote off-site sales. If you continue to receive negative feedback, Fasail.com will proceed to cancel your membership on the Site.


Buyer Protection and Return Policy

The site follows the following policy to help buyers ensure that their purchases are protected:

  1. If the buyer purchases goods, then does not receive his goods or receives goods that are different from what was mentioned on the offer page or is damaged or not working properly, then the buyer can request protection under the policy of returning the goods on the site so that you can return them and get all the money that you have paid within the terms and conditions specified BY Fasail.com.
  2. All you have to do in this case is to contact the seller during the agreed period starting from the date of receipt of the commodity you want to return, and make sure that the item remains inside the original packaging and the same situation that you received it without using or be worn by you.


If you are sure that the item you wish to return is damaged or not working correctly or does not match the description provided by the seller on the site, you will receive all the money that you paid as the price of the goods in addition to the shipping costs that you have paid when you buy this item.


  1. After receipt of your communication by the site’s management, the necessary information will be used to verify the case and its details. In the event that it is determined by us that the seller is a fraudulent buyer, the site of Fasil.com may stop, cancel or block the seller’s access to the website. We also have the right to charge the seller the costs of the buyer’s compensation, shipping and delivery costs according to the bill of lading and any additional fees. The site reserves the right to take additional steps if necessary, including legal steps.
  2. Customer acknowledges and agrees that if any item from the buyer is returned to the Site, and that the Product was illegal, then Fasil.com shall have the right, without liability, to damage the good or to take any other necessary steps.

In case the return is due to an error the seller is responsible for or a problem with the sent product

If the buyer objects during the period of protection from receipt of the application

  • The Seller shall bear the shipping charges paid to ship the item to the buyer and the shipping charges for returning the item to him

If the buyer has objected after the period of protection from receipt of the application, and only if the return of the product is approved by the site

  • The Buyer pays the shipping charges that you paid to ship the item to him
  • The Seller shall bear the shipping charges for returning the item to him


Warranty Policy

All products whose manufacturers may provide a warranty period such as electronic goods sold directly from the Fasail.com store or shipped by Fasail.com may enjoy a warranty from the seller and with no liability from the site. The warranty period for goods with this warranty will be stated on the item’s page.

You should always be careful to keep the original packaging of the item in order to ensure taking benefit of the warranty provided by the seller (if any).

The seller shall state his guarantee policy and warranty period clearly on each commodity provided in the offer note of the commodity. The seller shall bear any special charges for any defects that may be present in the goods that he sells or to replace them in another manner, bearing the costs of returning the freight to the buyer.


Approval and Cancellation of Applications

The Site reserves the right to refuse or cancel any order for any reason whatsoever. Seller may confirm or reject the sale order from his part. We may ask the buyer to provide additional information or documentation including, but not limited to, phone number and address details, additional and detailed information on the method of payment and related documents. The site may cancel the purchase order if the buyer fails to respond to telephone calls to confirm his request by the site’s management or shipping partners. He is not entitled to ask the site to confirm the request after cancellation or request to re-send it after being returned by the shipping company.

The site reserves the right to cancel any unconfirmed requests if a long period of time passes from the date of the purchase order


Returned Goods

Fasail.com reserves the right to dispose, destroy, liquidate or resell any of the seller’s goods within sixty days after receiving it from the shipping company if the products are returned or not received from buyers for any reason, provided that the seller is notified of the products mentioned and returned by sending a message to the email provided from the seller and the seller did not take the necessary procedures to receive them. This paragraph is an explicit authorization of Fasail.com to display the products without any objection from the sellers and without any liability on the website. In addition, Fasail.com reserves the right to deduct any fees or amounts from Seller’s account or claim that may be incurred by clearing the above mentioned goods.



Approval with the Selling Policy of the Site

Once registered on the site, all sellers are considered in approval with, and are abide by the mechanism and policy and terms of sale on the site and contained in this document